ZOOMTOPIA 2022: ZOOM PRESENTS NEW FEATURES TO IMPROVE WORK EXPERIENCE
New features such as Zoom Mail and Calenda (ease of
access to emails and schedules), Zoom Spots (continuous, virtual co-working
space), Zoom Virtual Agent (troubleshooting AI chatbot), collaboration with
Zoom One (workspace collabs), and Zoom IQ Virtual Coach (sales) are introduced
to address various challenges identified by the company. The release for most
of these features is targeted at the start of 2023.
“As
global organizations adapt to how, when and where they work, it's critical that
human communication remains a top priority to drive business strategy forward.
Zoom is built to make connections possible, effective, and meaningful. This
year, our team created and rolled out more than 1,500 features and improvements
on the Zoom platform that improve the way people connect with each other,
between them and their organizations, and between them and their
customers—ultimately opening the door to creativity and collaboration,”
comments Chief Executive Officer for Zoom, Eric S. Yuan.
Zoom also allows developers to create applications that
can be integrated into the app to offer “power innovative video solutions”. Zoom Developer
Platform Enhancements will be the out-doored tool to assist in creating and
pre-installing apps for various groups and monetize via the Zoom App Market. Zoom
Apps will help developers connect to and assist businesses.
Chief Information Officer (CIO) of Warner Bros.
Discovery, Dave Duvall, and Principal Analyst for ZK Research, Zeus Kerravala,
shared comments on how the platform is advancing hybrid working through their
respective organizations. Jointly, both executives speak to the advent of
collaboration tools to assist in the delivery of quality results on both ends.
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