NETWORK INTERNATIONAL, INFOBIP TO PRESENT WHATSAPP FOR BUSINESS BANKING SERVICES TO AFRICAN CUSTOMERS

 

Digital payment provider, Network International has partnered with global communication service provider, Infobip to introduce to financial institutions in Africa WhatsApp for Business banking services. The agreement is said to help financial institutions connect to customers using a dependable source while delivering “world-class support and seamless services in a personal, timely, and reliable manner.”

From their release, the service speaks to helping individuals control their financial situations more quickly and safely using their chatbot technology. This will permit banks to use WhatsApp as a means of reaching customers easily.

“We are delighted to introduce WhatsApp banking across Africa with Infobip. Helping financial institutions reach customers through a secure and familiar app is in line with our goal to increase and improve digital banking services across the continent to improve financial inclusion.”, said Group Managing Director – Processing for Network International, Hany Fekry.

Regional Head of Partnerships Sales at Infobip, Hana Bilbeisi expressed delight in the partnership with Network International. She went on to say the move is to empower “individuals and communities through technology and communication is one of our key values at Infobip.

“By integrating WhatsApp Business API, Network International customers can now access crucial information anytime, anywhere.”

Network International is a leading enabler of digital commerce across the Middle East and Africa, providing a full suite of technology-enabled payment solutions to merchants and financial institutions of all types and sizes. With offices in Nigeria, South Africa, Kenya, Ghana, and Egypt, Network International has a presence across Africa’s key markets, and the business operates across almost all other African countries.

Network International has worked closely with governments and financial institutions in Africa to promote financial inclusion, helping to drive digitization through innovative products and collaborations such as this one.