ABSA BANKING LIMITED PARTNER WITH NCINO, USE PLATFORM FOR ENHANCED RELATIONSHIP MANAGEMENT

Cloud banking solution provider, nCino, Inc., has been selected by Absa Bank Limited to provide automated, single point support for its business processes and offerings to customers.

Absa Banking Limited will incorporate the use of the nCino Banking Operating System® to make activities such as debt case management and portfolio reporting efficient while strengthening relationships with customers. nCino will provide Absa with their cloud-based platform to make this happen and to improve customer service.

“The introduction of nCino will provide Absa with a single centralized workflow solution, which will streamline its internal processes,” said Regional Vice President at nCino, Kate Jane Johnsen. “I am eager to see the results of this partnership in action.”

“We are confident that the nCino platform will support our ambitions to be a digitally powered business,” said Head of Absa Relationship Banking, Sugandree Mudely. “The delivery of this solution is a meaningful milestone in our digital transformation.”

Banking platforms, by far, are making use of cloud migrations and cloud-based services, a trend that is rising quickly since the pandemic. A Gartner study shows that the likelihood of the future being financial services owning personal data centers in increasing. This helps institutions gain insightful information to develop models that best serves their population.


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